RETURNS AND REFUNDS
Customer satisfaction is important to us. If you receive a product that is damaged, defective or incorrect, you may request a return within seven days of delivery.
Returned products must be unused, in original packaging and in the same condition as received. Items showing signs of wear, damage or alteration may not be eligible for return.
To initiate a return request customers must contact customer support and provide order details along with product images if required. Returns sent without approval may not be processed.
Refunds are issued after returned items are inspected and approved. Refund processing time may vary depending on payment method and financial provider.
Shipping charges are non refundable unless the return is due to our error such as wrong or defective item delivery.
Certain products including clearance items, custom orders or limited edition products may not qualify for return unless damaged during delivery.